Troubleshooting

If you are having issues with any of the following areas, please see the troubleshooting steps below their headline and confirm that you have followed each before reaching out for further support.

Splash Screen/Icon is not used

  1. Did you upload a PNG image? The images need to be in the PNG format.
  2. Did the image have the specified size, listed below each corresponding input field?

Remote pages are not showing anything

  1. Do you have pretty permalinks enabled for your website? Anything other than the default option will work.
  2. Do you have the Reactor Core plugin installed and activated? You can get a copy of it at its WordPress.org repository